10.03.24 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGAs part of the customer workshops before being handed over to the technical consultants - Developing GRC strategies and roadmaps together with the client and your consulting team - Ensuring the appropriateness and quality of our projects/products/services for your customers - Working closely
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGOf concepts and moderation of meetings - Updating PM documents as well as status reports - Responsibility for the creation of defined delivery objects in (costs, deadlines, functionality/quality) - Coordination with all involved parties (internal and external) - Independently set up customer projects together
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGCosts, forecast, pipeline, quality, CSAT) for your accounts - Development of strategies and roadmaps in the ESM together with the customer and your consulting team members - Positioning of our service and product portfolio based on the customer journey of your customers - Assuming responsibility
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGWith the customer and your consulting colleagues - Carrying out organizational and maturity analyses - Assumption of quality assurance tasks in ESM projects - Specialization of your technical and, if applicable, solution expertise in one or more of the following topics - IT Service Management - Customer Service
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGAssumption of quality assurance tasks in ESM projects Your profile - Successfully completed studies in the field of computer science or business informatics or comparable professional training/experience. - Experience in the conception and introduction, as well as the operation of ITSM or ESM solutions
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGEnvironment, e.g. in the areas of service portfolio, financial data, defect, or incident management - Management and optimization of the IT service portfolio - Consulting and quality assurance with regard to business service, technical services as well as service and quantity planning - Monitoring and quality
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGDevelopment/optimisation of organizational and process models taking into account common frameworks and the customer environment - Carrying out organisational and maturity analyses and creating process and solution architectures in ESM - Assumption of quality assurance tasks in ESM projects - Specialisation
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGQuestions regarding the requirements - You will provide support in advising on the processes, workflows and tools used, as well as their further development - You will also take on quality assurance tasks for ESM projects - You will also be responsible for reviewing and approving documents such as technical
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGCosts, forecast, pipeline, quality, CSAT) for your accounts - Development of strategies and roadmaps in the ESM together with the customer and your consulting team members - Positioning of our service and product portfolio based on the customer journey of your customers - Assuming responsibility
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