05.05.24 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGQualification - Ideally, you have already gained some professional experience in the areas of IT service management and/or IT project management (according to classic and agile methods) - You have (basic) knowledge of common methods and frameworks, e.g. ITIL, PRINCE2, SCRUM, DevOps, SAFe, IT4IT - You
Später ansehen07.04.24 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGCSAT) für deine Accounts - Erarbeitung von Strategien und Roadmaps im ESM gemeinsam mit dem Kunden und deinen Consulting-Kolleginnen - Positionierung unseres Services- und Produktportfolios anhand der Customer Journey der Kunden - Übernahme der Verantwortung im kompletten Vertriebsprozess sowie
Später ansehen10.12.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGAccounts dazu - Dabei arbeitest du eng mit Kunden und deinen Consulting-Kollegen zusammen, um Strategien und Roadmaps zu entwickeln - Du bist verantwortlich für die strategische Positionierung unseres Service- und Produktportfolios auf der Grundlage der Customer Journeys - Zudem pflegst
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGCosts, forecast, pipeline, quality, CSAT) for your accounts - Development of strategies and roadmaps in the ESM together with the customer and your consulting team members - Positioning of our service and product portfolio based on the customer journey of your customers - Assuming responsibility
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGAnd roadmaps, process consulting and solution implementation in Enterprise Service Management (ESM) - You will carry out initial organisational and maturity analyses and assist in the creation of process and solution architectures in ESM - In addition, you will moderate customer workshops to agree on detailed
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGCosts, forecast, pipeline, quality, CSAT) for your accounts - Development of strategies and roadmaps in the ESM together with the customer and your consulting team members - Positioning of our service and product portfolio based on the customer journey of your customers - Assuming responsibility
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGAdvise our customers on the operationalization and digitalization of Enterprise Service Management (ESM) processes in the context of ServiceNow’s ESM platform. - You will work in a team-oriented environment, be a trusted advisor and provide thought leadership in a customer advisory environment with your
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGEnvironment, e.g. in the areas of service portfolio, financial data, defect, or incident management - Management and optimization of the IT service portfolio - Consulting and quality assurance with regard to business service, technical services as well as service and quantity planning - Monitoring and quality
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGMarket customers desirable - Experience with negotiating and completing service contracts - Experience with extended sales cycles - Team player who embraces agile and collaborative decision-making mechanisms - Experience in the account “Volkswagen” or in the automotive sector is an advantage - ServiceNow
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