19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGWith the customer and your consulting colleagues - Carrying out organizational and maturity analyses - Assumption of quality assurance tasks in ESM projects - Specialization of your technical and, if applicable, solution expertise in one or more of the following topics - IT Service Management - Customer Service
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGOf your technical and, if applicable, solution expertise in one or more of the following topics - IT/ITSM Strategy & Roadmap - Target Operating Model for (IT) Service Organisations - (IT) Service Catalogue Management - Financial Management for IT Services - Demand, Project & Portfolio Management
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGLead Consultant ITOM ServiceNow All genders - Immediately - flexible - Full-time - Permanent We are immediately recruiting a Consultant with a focus on IT Operations Management to be the lead of the successful delivery of ServiceNow solutions and services in our customer consulting practice. Your
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGDein Profil - Erfolgreich abgeschlossenes Studium im Bereich Informatik bzw. vergleichbare Qualifikation - 1-2 Jahre Implementierungserfahrung in Bereich ServiceNow sowie in einer der folgenden Technologien AngularJS, jQuery, JavaScript oder Java - Erfahrung mit Web Services (SOAP/REST) - Idealerweise
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGAnd roadmaps, process consulting and solution implementation in Enterprise Service Management (ESM) - You will carry out initial organisational and maturity analyses and assist in the creation of process and solution architectures in ESM - In addition, you will moderate customer workshops to agree on detailed
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGJahre Implementierungserfahrung in Bereich ServiceNow sowie in einer der folgenden Technologien AngularJS, jQuery, JavaScript oder Java - Erfahrung mit Web Services (SOAP/REST) - Idealerweise Kenntnisse im Bereich Service Management Prozesse - Gute Englischkenntnisse in Wort und Schrift
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGEnvironment, e.g. in the areas of service portfolio, financial data, defect, or incident management - Management and optimization of the IT service portfolio - Consulting and quality assurance with regard to business service, technical services as well as service and quantity planning - Monitoring and quality
Später ansehen19.11.23 | Vollzeit | Bodenheim | Softpoint electronic GmbH & Co KGQualification - Ideally implementation experience in the area of ServiceNow, but also as a career changer, e.g. Universal CMDB, Operations Bridge, Network Node Manager, SMAX - Experience with Web Services (SOAP - REST) - Ideally knowledge of service management processes - Good written and spoken English
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