Stellenangebote für Customer Experience Manager Jobs in Köln Landkreis

30.05.25 | Vollzeit | Köln | JobLeads GmbH | 60.000 € - 80.000 € OUR IDEAL COLLEAGUE - Proven Experience as a Customer Service - Customer Excellence Team Manager Demonstrated experience in leading customer service teams, with a proven track record of achieving performance targets and driving customer satisfaction. - Strong Leadership and Coaching Skills Ability

30.05.25 | Vollzeit | Köln | JobLeads GmbH | 40.000 € - 60.000 € Customer Care Specialist to deliver top-tier support to buyers and sellers across Europe. This is a hands-on, customer-facing role ideal for someone who thrives in a fast-paced, operational environment and enjoys solving complex service issues. The Role As the first point of contact, you’ll manage

30.05.25 | Vollzeit | Köln | JobLeads GmbH | 40.000 € - 60.000 € Experienced in business customs within various EU markets - Demonstrates (1) ownership and accountability; Demonstrates the ability to (1) plan, execute, control and deliver; (2) communicate effectively both written and verbal; (3) lead and influence others effectively Physical Requirements - Performing

27.05.25 | Vollzeit | Köln | JobLeads GmbH | 60.000 € - 80.000 € To overall customer success strategy Requirements - 3-5 years’ experience in customer care, including 1-2 years in a leadership role - Strong communication, coaching, and people management skills - Proven track record in B2B customer support, ideally in the automotive or tech-enabled sectors - Comfortable

29.04.25 | Vollzeit | Köln | JobLeads GmbH | 60.000 € - 80.000 € Integrations, including Single Sign-On (SSO) via SAML/OAuth, Entra ID (SCIM) user provisioning, Learning Management System (LMS) content integrations (SCORM/xAPI), and API-based reporting/data exports to security dashboards (SIEMs). - Advise customers on best practices for implementing phishing simulations